Privacy Policy

Last Updated: June 2026

At Luxe Crush, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Business Information

Website: www.luxe-crush.com

Email: support@luxe-crush.com

Phone: +1 (321) 357-4495

Business Address: 5706 E Mockingbird Ln #115-9 Dallas, TX 75206 United States

Information We Collect

We may collect the following information when you use our website or place an order:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order history and purchase information

Payment Information

Payments are processed securely by trusted third-party payment providers. Luxe Crush does not store complete payment card information on its servers.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Communicate regarding purchases and customer service inquiries

  • Provide shipping updates and order notifications

  • Process refunds and returns

  • Improve our products and services

  • Send promotional emails and marketing communications

  • Send SMS notifications and promotional messages where permitted

  • Comply with legal obligations

  • Protect our business and customers from fraud or unauthorized activity

Marketing Communications

With your permission or where permitted by applicable law, we may send:

  • Promotional emails

  • Newsletters

  • Special offers

  • SMS notifications and marketing messages

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us better understand how visitors use our website.

We may use:

Essential Cookies

These cookies are necessary for the operation and security of our website and enable core functions such as shopping cart functionality and checkout.

Analytics Cookies

These cookies help us understand website performance and visitor interactions, including through services such as Google Analytics.

Advertising and Remarketing Technologies

We may use advertising technologies and remarketing tools, including Google Ads and Meta/Facebook technologies, to deliver relevant advertisements and improve our marketing efforts.

You may control certain cookie settings through your browser preferences.

Third-Party Services

To operate our business and provide services to our customers, we may work with trusted third parties, including:

  • Shopify

  • Payment service providers

  • USPS

  • UPS

  • FedEx

  • DHL

  • Google Analytics

  • Google Ads

  • Meta/Facebook technologies

  • Email marketing service providers

These third parties may collect, process, and store information as necessary to perform services on our behalf and according to their own privacy practices.

Sharing of Information

We do not sell customer personal information.

We may share information with trusted third parties only as necessary to:

  • Process payments

  • Deliver orders

  • Provide analytics and marketing services

  • Operate our website and customer support services

  • Comply with legal obligations

  • Protect the rights, safety, and security of our customers and business

We may disclose information to government authorities or law enforcement agencies when required by applicable law or legal process.

Customer Rights

Subject to applicable law, customers may request to:

  • Access certain personal information we maintain

  • Correct inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

To exercise these rights, please contact us using the information provided below.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

Our website uses SSL (Secure Socket Layer) encryption technology to help protect information transmitted through our website.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our website and services are intended for individuals who are at least 13 years of age.

Luxe Crush does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

International Visitors

Luxe Crush currently serves customers within the United States.

If you access our website from outside the United States, you acknowledge that your information may be processed and stored in accordance with applicable United States laws and this Privacy Policy.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting the revised Privacy Policy on our website. We encourage customers to review this page periodically to remain informed about our privacy practices.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Website: www.luxe-crush.com

Email: support@luxe-crush.com

Phone: +1 (321) 357-4495

Business Address: 5706 E Mockingbird Ln #115-9 Dallas, TX 75206 United States

Customer Service Hours: Monday – Friday 9:00 AM – 5:00 PM (Central Time)

Thank you for trusting Luxe Crush. We are committed to protecting your privacy and maintaining a secure, transparent, and professional shopping experience.