Payment Policy

Last Updated: June 2026

At Luxe Crush, we are committed to providing a secure, transparent, and convenient payment experience. Please review our Payment Policy carefully before placing an order.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Shop Pay

  • Google Pay

  • Apple Pay

  • PayPal

Available payment methods may vary depending on your location, device, and eligibility at checkout.

Currency

All prices displayed on our website are listed in United States Dollars (USD).

Payments are processed in USD only. If your bank account or card uses another currency, your financial institution may apply currency conversion rates and fees. Please contact your payment provider for additional information.

Secure Payments

Protecting your information is a priority at Luxe Crush.

Our website uses SSL (Secure Socket Layer) encryption technology to safeguard your personal and payment information during checkout.

Payment information is processed securely by our trusted payment service providers. Luxe Crush does not store your complete payment card information on our servers.

Payment Authorization and Verification

All orders are subject to payment authorization and security verification.

To protect our customers and prevent fraudulent activity, Luxe Crush reserves the right to:

  • Hold orders for additional verification

  • Request supporting information to confirm payment details

  • Contact customers regarding suspicious transactions

  • Cancel orders that cannot be verified or appear to be fraudulent

Additional verification requests may include confirming billing information, shipping details, or identity-related information necessary to process the order securely.

Billing Information

For security purposes, customers are responsible for providing accurate and complete billing information.

In certain situations, the billing address may be required to match the information associated with the payment method used during checkout.

Orders containing incomplete or inaccurate billing information may experience delays, additional verification requirements, or cancellation.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing:

  • Order number

  • Purchase details

  • Billing information

  • Shipping information

  • Order summary

If you do not receive an order confirmation email, please check your spam or junk folder or contact our customer support team.

Failed or Declined Payments

If your payment is declined or cannot be processed, please first contact our customer support team:

Email: support@luxe-crush.com

Common reasons for declined payments may include:

  • Insufficient funds

  • Incorrect billing information

  • Bank authorization restrictions

  • Card expiration

  • Security verification issues

If necessary, our support team may recommend contacting your financial institution for additional assistance.

Taxes

Applicable sales taxes are automatically calculated during checkout in accordance with federal, state, and local tax regulations where required.

The total amount due, including applicable taxes and shipping charges, will be displayed before you complete your purchase.

Promotional Discounts and Gift Cards

Luxe Crush may periodically offer promotional discount codes and gift cards.

  • Valid promotional codes may be applied during checkout.

  • Eligible gift cards may be used according to their terms and conditions.

  • Customers may use multiple eligible discount codes when permitted by our checkout system and promotional terms.

Luxe Crush reserves the right to modify, suspend, or discontinue promotional offers at any time.

Pricing Accuracy

We strive to ensure that all pricing information displayed on our website is accurate and up to date. However, errors may occasionally occur.

Luxe Crush reserves the right to correct pricing errors, update product information, or cancel orders resulting from pricing inaccuracies or technical errors. In such situations, customers will be notified and provided with appropriate assistance.

Contact Information

If you have any questions regarding this Payment Policy or require assistance with a payment issue, please contact us:

Website: www.luxe-crush.com

Email: support@luxe-crush.com

Phone: +1 (321) 357-4495

Business Address: 5706 E Mockingbird Ln #115-9 Dallas, TX 75206 United States

Customer Service Hours: Monday – Friday 9:00 AM – 5:00 PM (Central Time)

Thank you for choosing Luxe Crush. We appreciate your trust and are committed to providing a secure, reliable, and transparent shopping experience.